PalateMKT
Order the finest food
products and ingredients.
PalateMKT is a unique F&B discovery
platform offering
high-quality ingredients and food products for
culinary
lovers, sourced from our curated suppliers.
PalateMKT FOR YOU
It’s all here,
your all-in-one
gourmet store
Frequently
Asked
Questions
Answer
You can reach us on +91 931-136-8780
Answer
The order cannot be cancelled once
placed. However, you can claim
replacement/refund in case it reaches
out
to you in a damaged/expired condition.
Answer
Invoices are emailed to customers on
their registered email IDs on order
completion.
Answer
Quality and Quantity are vendor’s
responsibility. However, you can reach
out to us in case of any
issues and we will take it up with the
vendor
Answer
Delivery Charges are applicable based
on
distance of the vendor’s store from
the
delivery address.
In case of any offers, you can claim
discount on delivery or a free
delivery.
Also, ordering above a certain amount
from a brand can account for free
delivery (Free Delivery Value will be
mentioned on the brand page).
Answer
We ensure deliveries within 24 hours.
You
can also schedule your delivery based
on
your convenience
through ‘Schedule Delivery’
functionality.
Answer
We deliver to any location within
Delhi
NCR currently. We recommend enabling
your GPS location and letting the app
auto-detect it.
Answer
Yes, but it will be delivered to you
in the
form of multiple sub-orders through
the
different brands.
Answer
No, currently you can’t add money to
your
wallet.
